duplicate accounts

Tania McCleery
Tania McCleery Member ✭✭
in Registers & Transactions (Windows)
So everything was going great and yesterday I opened my quicken and noticed that all of my banking and credit card ACCOUNTS were duplicated with the same name but a (2) next to it. It totally messed up all of my balances by thousands of dollars. I started deleting the (2) accounts as they showed no activity, just the balance and everything went crazy with credit card payments for years messing up the balances. Unfortunately i tried to reconcile a few but had to alter balances. How do I get it back to the original. It shows conflicted back up error.

Comments

  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭

    Hello @Tania McCleery

     

    Thank you for reaching out on the community and telling us about your issue. In this case the easiest way to get back would be to load a backup. Quicken automatically saves backups that we hopefully can pull from. I recommend following the article here if you're unsure how to load a backup. 

     

    Please let us know if this helps resolve the issue for you.

     

    Thanks,

     

    Quicken Francisco


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