What is a "sanitized file"?

jralonso

The Help dropdown menu has an option, "Sanitize File." I have no idea what this means, and whether if one accidentally selects this, will it adversely affect my data file?

This is just one of a category of questions I have, I can find NO manual or detailed instruction set. Where can I find a Users' Manual?

Dan Glynhampton

From the Quicken Help (press F1):

The Quicken Care team might sometimes need to investigate a copy of your data file to provide you the right support. Quicken creates a sanitized copy of the data file to protect your privacy. The process involves removing all your personal information, including credentials and passwords and other personal details from your accounts and transactions.

1. Open the file you want to sanitize.
2. Choose Help menu > Sanitize Data File Copy.
3. In the Sanitize Your Data File window, click the Create a sanitized copy of your data file button.

A sanitized copy of your data file has been created. It is a zip file. You can share it now with the Quicken Care team.

By default, Quicken places your data file in the following location on your computer: My Documents > Quicken. (Quicken will create the Quicken folder automatically if it's not already there.)

If you want to copy the location of your file, click the Copy Path button.

If you want to open the location of your file, click the Go To Folder button. Quicken opens Windows Explorer to the folder where your file is located.

As you see it's meant for use if you need to send a file to Quicken support; the process makes a copy of your file and won't adversely affect your data.  Unless you have a reason to send the file to support, there's no need for you to use it.

Quicken don't publish a manual, the best places to look are in the programme's help (as above, press F1) or in the guides and FAQs on Quicken's website.  Or you can ask your questions here and other users will often do their best to help.

Dan Glynhampton

From the Quicken Help (press F1):

The Quicken Care team might sometimes need to investigate a copy of your data file to provide you the right support. Quicken creates a sanitized copy of the data file to protect your privacy. The process involves removing all your personal information, including credentials and passwords and other personal details from your accounts and transactions.

1. Open the file you want to sanitize.
2. Choose Help menu > Sanitize Data File Copy.
3. In the Sanitize Your Data File window, click the Create a sanitized copy of your data file button.

A sanitized copy of your data file has been created. It is a zip file. You can share it now with the Quicken Care team.

By default, Quicken places your data file in the following location on your computer: My Documents > Quicken. (Quicken will create the Quicken folder automatically if it's not already there.)

If you want to copy the location of your file, click the Copy Path button.

If you want to open the location of your file, click the Go To Folder button. Quicken opens Windows Explorer to the folder where your file is located.

As you see it's meant for use if you need to send a file to Quicken support; the process makes a copy of your file and won't adversely affect your data.  Unless you have a reason to send the file to support, there's no need for you to use it.

Quicken don't publish a manual, the best places to look are in the programme's help (as above, press F1) or in the guides and FAQs on Quicken's website.  Or you can ask your questions here and other users will often do their best to help.