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split transactions not showing up in budget/planning

carter
carter Member ✭✭
in Budgeting and Planning Tools (Windows)
I have split transactions into multiple categories. These transactions do not show up in the budget/planning even though they are selected. Help appreciated.

Answers

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @carter

     

    Thank you for reaching out on the community and telling us about your issue. That is quite odd. Could you try a couple of things to see if it's consistent in other areas of the program. 

    First I just want to double check to see if it also happens on a report. If you could go across the top and select reports -> Spending -> Itemized categories. From here could you double check to make sure that one of your split transactions are showing correctly and breaking it down. Next could you also take a screenshot of both your budget and the transactions that are split not entering correctly. 

     

    These things should help us get a start to see if it's consistent or not. Try it out and report back to us when you have a chance!

     

    Thanks,

     

    Quicken Francisco


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