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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
THIS ISSUE IS NOT RESOLVED 5/16/20: NEW 5/16/20: Chase returns CC-502/102 errors
RJ
SARAH: The CC-502 Issue with CHASE is NOT RESOLVED per my use of Quicken this morning. Any recommendations for next steps?
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Accepted answers
Sherlock
I suggest you consider switching to using the
Direct Connect
connection method.
After you have deactivated the
Online Services
of all the registers associated with the financial institution, when you activate the
Online Services
of one of the registers, Quicken should provide a list of all of the accounts it finds at the financial institution and enable you to link the accounts to the appropriate existing registers. With Chase, you may be required to confirm your identity by accessing a message in the
Secure Message Center
on the Chase web site:
All comments
beavron
My account updated once on 5/16. I am now getting the CC-502 error again.
Sherlock
I suggest you consider switching to using the
Direct Connect
connection method.
After you have deactivated the
Online Services
of all the registers associated with the financial institution, when you activate the
Online Services
of one of the registers, Quicken should provide a list of all of the accounts it finds at the financial institution and enable you to link the accounts to the appropriate existing registers. With Chase, you may be required to confirm your identity by accessing a message in the
Secure Message Center
on the Chase web site:
RJ
SARAH: You can close my issue.
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