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Unable to create a Quicken account

I just purchased Quicken premier (40% discount was too good to pass up), but now I'm unable to create a Quicken account. When I try to create an account, I keep getting the error "Oops! Something went wrong. Please try again, and if it still doesn't work, let us know."

Can someone at Quicken confirm if this is related to a server being down, etc.? Is it a browser issue on my end?



  • Quicken FranciscoQuicken Francisco Moderator mod
    edited May 18

    Hello @ericrn

    Thank you for reaching out on the community and telling us about your issue. For this type of issue I actually recommend contacting us at quicken support so that we're able to assist you as quickly and easily as possible. There can be a few things that causes this.  I'll also list our support hours down below so you can find a time that please works best.


    Quicken Francisco

    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT


    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00pm PDT

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