Reconciling an account I see the cleared transactions but they are excluded from calculation.

Elfred

See the attached screen shot. There are 5 listed transactions, all are clearer, but the reconciliation engine is ignoring 2 of them so I am $500 off on the ending balance.

Quicken Francisco

Hello @Elfred

Thank you for reaching out on the community and telling us about your issue. Sorry for the late response. I believe recently I saw another user have a similar issues with the reconcile window not adding up the all the transactions properly. The way they fixed the issue was to uncheck and recheck the transactions. In this case try it on the transactions that are showing 250. This should get it to show up instead with 5 transactions for the correct amount. 

Please let us know if this helps resolve the issue for you.

Thanks,

Quicken Francisco

UKR

What version, edition level and release of Quicken are you using?  Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.

What version of Windows or Mac OS are you using?

IIRC, this appears to be an old bug, fixed a few years ago ...

Elfred

Windows 10 Home Ver 1909 OS Build: 18363.836

Quicken
Year:2020
Version: R26.23
Build 27.1.26.23

Quicken Francisco

Hello @Elfred

Thank you for reaching out on the community and telling us about your issue. Sorry for the late response. I believe recently I saw another user have a similar issues with the reconcile window not adding up the all the transactions properly. The way they fixed the issue was to uncheck and recheck the transactions. In this case try it on the transactions that are showing 250. This should get it to show up instead with 5 transactions for the correct amount. 

Please let us know if this helps resolve the issue for you.

Thanks,

Quicken Francisco