Reference Field information disappeared

I created a reference column in my cash account, in which I had noted which accounts the cash used had come from. When I reopened Quicken, all of the reference information I had entered was simply gone... 1.) Why might this have happened? 2.) Is there a better way to enter these notes about the source the cash payments have come from? (between our business and personal accounts, not all of which are able to noted in Quicken because some are foreign banks, I need to be able to note which account paid what.)

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