Bills & Income "Important Upgrade" window

blakerandy1

Please see the attached screen shot.

The window shows all of my bills and says verified with a green check mark.

On bill indicates Quicken no longer supports this biller and please remove.
When I hit remove it says it is removed but it stays there.
There are no other actions on the window to perform.

I have exited the program and re-started to no avail.

This is windows premier 2020
Version R26.23
Build 27.1.26.23

Thanks in advance for any help

blakerandy1

Thanks for the advice.
I realized I had Quicken installed on another computer.

I updated on that computer and everything was fine. I then copied that file to the other computer and the problem is fixed.
I'm still not sure what was causing it.

Thanks again

Sherlock

If you haven't already, I suggest you delete the Cloud account associated with the Quicken file.  Note: You need to use another Quicken file with Sync enabled to delete the Cloud account associated with original Quicken file.  You may create a temporary Quicken file for this purpose: select File > New Quicken File...

To delete a Cloud account associated with a Quicken file:

1. Open another Quicken file.
2. Select Edit > Preferences...
3. Select Quicken ID & Cloud Accounts
4. Select Cloud accounts associated with this Quicken ID(#)
5. Select the Cloud account associated with the original Quicken file.
6. Select Delete
7. Enter yes
8. Select Delete
9. Select Close
10. Open the original Quicken file.

blakerandy1

Thanks for the advice.
I realized I had Quicken installed on another computer.

I updated on that computer and everything was fine. I then copied that file to the other computer and the problem is fixed.
I'm still not sure what was causing it.

Thanks again