Why does the Rent Center tab still show property as vacant after adding a tenant?

Marci B

I added a new tenant who moved in last month. The Tenant List shows the new tenant with the correct lease start date, but the Rent Center tab still shows the property as vacant. Am I missing a step? Thanks for your help!

Frankx

Hi @Marci B,

Double check that you entered the tenant for the correct property.  To do this click on "Properties & Tenanta" and then click on "Show Tenant List".  On the list make sure that the tenant is linked to the correct "Property Name". If the link is wrong or other information is incorrect, click on the Tenant's name and then click on the  "Edit" button at the bottom to make corrections.

Let us know how this goes.

Frankx

Frankx

Hi @Marci B,

Double check that you entered the tenant for the correct property.  To do this click on "Properties & Tenanta" and then click on "Show Tenant List".  On the list make sure that the tenant is linked to the correct "Property Name". If the link is wrong or other information is incorrect, click on the Tenant's name and then click on the  "Edit" button at the bottom to make corrections.

Let us know how this goes.

Frankx