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How do I get Quicken to work again?
I'm totally confused. Yesterday, out of the blue Quicken for Mac 2017 informed me that it would no longer work online, even though I have a Deluxe subscription through October for QUICKEN DELUXE 2019 DIRECT DOWNLOAD 1YR. It said I could get a 40% discount on a Quicken for Mac 2020 subscription, but in my account it says I already have an active Deluxe subscription and doesn't show me the 40% off prices. I can't even load a QFX file, even though it doesn't involve online. I also do bill pay from Quicken through my bank. What do I need to do to get running again? Do I need a new kind of subscription? Do I just download Quicken 2020? In the download page, I get three choices: "I'm new to Quicken", "I'm renewing/changing my Quicken subscription" and "I'm installing on another computer", none of which represents my current status. Where do I get an activation code even if I am able to get a download?
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Best Answer
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Even though you have a subscription, you are running the old 2017 pre-subscription version. You will need to go quicken.com and Sign In to My Account (top right). On the My Account screen, if you have an active subscription, you should see the option to Download Quicken. Download the 2020 subscription version (the year number after 2017 doesn't matter; there's just one subscription version).
After downloading and installing, launch QMac 2020 and follow the steps to import your 2017 file. Once that's done and all is running well, you can delete the 2017 app from your Mac.Quicken Mac Subscription; Quicken Mac user since the early 90s5
Answers
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Even though you have a subscription, you are running the old 2017 pre-subscription version. You will need to go quicken.com and Sign In to My Account (top right). On the My Account screen, if you have an active subscription, you should see the option to Download Quicken. Download the 2020 subscription version (the year number after 2017 doesn't matter; there's just one subscription version).
After downloading and installing, launch QMac 2020 and follow the steps to import your 2017 file. Once that's done and all is running well, you can delete the 2017 app from your Mac.Quicken Mac Subscription; Quicken Mac user since the early 90s5 -
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