Scotiabank Canada Auto Account Updates

Jamie123

I'm a newbie and am trying to set this up. It doesn't seem like Quicken (Mac Home and Biz) does auto account updates with my Scotiabank accounts. Is this correct??

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

Quicken Support:

• To contact Quicken Support, please use this link only:
  https://www.quicken.com/support#contact-support  and select Chat or Phone support.
  Phone support is only available during posted business hours. The phone number can be found at this website.
• To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com
• If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.
• Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
• Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

John_in_NC

Hi, Jamie:

I see several Scotiabank listings, but don't have any accounts to test. But it does appear that this bank supports Quicken.

Are you not seeing the listings, or do you get errors/no accounts found when you try?

You did mention Home and Business. Do keep in mind that some banks will support Quicken for some account types (i.e. personal checking), but not business accounts. I don't know if that is your situation. Or, it might support Quicken, but you have to manually import a transaction file.

Jamie123

Hi John,

Thanks for your comments. Quicken sees all the bank accounts it's just that it seems the only way I can get the transactions into Quicken is with the manual import and that's such a pain. I've ensured that the settings are correct in Quicken as far as I can tell from support articles on setting this feature up.

I've read that some banks don't support the feature so maybe I'm out of luck.

Thanks again!

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

Quicken Support:

• To contact Quicken Support, please use this link only:
  https://www.quicken.com/support#contact-support  and select Chat or Phone support.
  Phone support is only available during posted business hours. The phone number can be found at this website.
• To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com
• If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.
• Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
• Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

damizza82

Hi Jamie123, I had the same problem, I am new to quicken and I contacted quicken support via chat. They didn't really help me, told me to contact my bank. However, I discovered something that might help you, it helped me and now my quicken is working perfectly with scotia and I am receiving automated updates, no manual additions for me!

when you go to add an account and you type in scotiabank you receive 4 results:

Scotia bank url= www.scotiabank.com

Scotiabank url-scotiabank.ca

Scotiabank Puerto Rico

Scotiabank US Virgin Islands

I'm not sure if you did what I did here, I chose the second option as it had the Canadian url. This was not working with auto update and I had to import my bank statement.

I deleted my scotia accounts and I added my chequing again using the first option with the scotiabank.com url, it then asked for my debit card number and password for online banking and my security questions, it set up both my checking and savings from scotia and now they update automatically. It's fantastic now.

I hope this helps, maybe this is similar for you, let me know!