Hung Account

gallaghe44

I have had an investment account from Fidelity for nearly 20 years from which transactions are downloaded. Around 4/12 downloads stopped. At that time in April I had received several transactions which I successfully updated into my account. Around April 20 I again started receiving downloads. However I found that I could not add these downloads into my Quicken account. I found that I could neither Accept them nor add them manually. In both cases Quicken crashes. I have several other investment accounts (at Fidelity) which work fine. I am running Windows 10 and R25.21 Build 27.1.25.21.

Bob G

UKR

You appear to be a couple of bug fix releases behind.

Let's start with some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document in the order specified:
Troubleshooting 101 - Fixing Software Installation and Data File Problems

UKR

You appear to be a couple of bug fix releases behind.

Let's start with some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document in the order specified:
Troubleshooting 101 - Fixing Software Installation and Data File Problems