Thank you for taking the time to visit the Community although, I apologize that you haven't received a response.
We will need a bit more information to be able to assist. Please take a moment to review the information here and post back with the year and version of Quicken you are currently running.
Also, does the Quicken program end up crashing? Or do you have to force quit? Do you see any slowness or performance issues in other areas of the program?
The more information you can provide regarding this issue will help the Community to better understand and assist.