Download Statements

Ricardo5000

I've established 5 Online Bills with reminders. I received the first notification that a new payment is due. I scheduled and processed the payment. So far so good. My question centers on the physical bill itself. Is there something additional I have to do to get a file copy (.pdf) of the bill? I noticed a column labeled .pdf in the Income and Reminders table - which is empty.

jrich75

It generally takes a few days to a couple weeks (Citi is particularly slow for me).  As long as you update bills regularly, most online billers will eventually provide a pdf of the bill.  There is no notification when it downloads so you need to keep checking in the pdf window for the account. 
I personally prefer to download the bill directly from the biller web site and store it separately.  I usually get it quicker and it doesn't add to the external size of my Quicken data file.  Unfortunately, there is not currently a way to avoid the routine pdf download and storage for Quicken online billers.