Morgan Stanley Wealth Management download errors

DRGM

Adding to the frustrated Mac subscription users. No Morgan Stanley downloads since Aug. 3. I called Quicken last week and they said they were not aware of any issues.

Dick Jefferson

Just got email from MS at 2:52PM Central... Said they had a problem and fixed it.. Checked and sure enough, it finally works...

CAPPY

Just checked!! Looks like it may be finally working again!!!!... It just downloaded MS transactions through 8/7/2020 Hope it lasts..

RJ

I can confirm that Quicken for Windows downloads from MSSB are working again.

lhossus

Quicken for Mac downloaded transactions from MS Wealth Management during my morning Update All Online Accounts @08:16. 

MS downloads had failed all previous mornings Aug 5th - 10th.

aferyus

I updated my version to 5.17.4 on Monday. I had to check for updates as I did not get the pop up. It did not work on Monday but has worked the last 2 days (11th and 12th)

damlfmom

Morgan Stanley Wealth Management is not downloading today

Rocket J Squirrel

damlfmom said:

Morgan Stanley Wealth Management is not downloading today

It worked for me. I got 2 transactions downloaded today. I'm in California, where are you? Maybe we're accessing different servers.

wkhays

Finally solved ... If Quicken says that your account number is wrong, try this:

My account numbers have this format: nnn-nnnnnn-002

I removed the dash as well as the trailing 002 and input nnnnnnnnn as the account number into Quicken.

Voila!