Morgan Stanley Wealth Management download errors

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  • DRGM
    DRGM Member
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    Adding to the frustrated Mac subscription users. No Morgan Stanley downloads since Aug. 3. I called Quicken last week and they said they were not aware of any issues.
  • Dick Jefferson
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    Just got email from MS at 2:52PM Central... Said they had a problem and fixed it.. Checked and sure enough, it finally works...
  • CAPPY
    CAPPY Member ✭✭✭
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    Just checked!! Looks like it may be finally working again!!!!... It just downloaded MS transactions through 8/7/2020 Hope it lasts..
  • RJ
    RJ Member ✭✭
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    I can confirm that Quicken for Windows downloads from MSSB are working again.
  • lhossus
    lhossus SuperUser, Mac Beta ✭✭✭✭✭
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    Quicken for Mac downloaded transactions from MS Wealth Management during my morning Update All Online Accounts @08:16. 

    MS downloads had failed all previous mornings Aug 5th - 10th.
    Quicken Mac Subscription • macOS Monterey 12.6 on MacBook Pro 13" M1
  • aferyus
    aferyus Member ✭✭
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    I updated my version to 5.17.4 on Monday. I had to check for updates as I did not get the pop up. It did not work on Monday but has worked the last 2 days (11th and 12th)
  • damlfmom
    damlfmom Member
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    Morgan Stanley Wealth Management is not downloading today
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
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    damlfmom said:
    Morgan Stanley Wealth Management is not downloading today
    It worked for me. I got 2 transactions downloaded today. I'm in California, where are you? Maybe we're accessing different servers.

    Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.

  • wkhays
    wkhays Member
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    Finally solved ... If Quicken says that your account number is wrong, try this:

    My account numbers have this format: nnn-nnnnnn-002

    I removed the dash as well as the trailing 002 and input nnnnnnnnn as the account number into Quicken.

    Voila!
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