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Blank Budget - how to delete

YingDave
YingDave Member ✭✭✭✭
I seem to have a blank budget when I converted my file about 2 months ago from 2013. It cannot be selected in the list. When select it just jumps to the next one which is 2020. When I do a cloud synch it also complains that 'blank budget cannot be copied' can't remember exactly... Cannot use 'Delete this budget' action because it cannot be selected.

Does anyone else have this and how to get rid of it?

Running Quick Windows 10, R 25.24 [Canada]

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Let's do some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.

    Please perform all the steps in this document in the order specified:
    Troubleshooting 101 - Fixing Software Installation and Data File Problems


  • Chris Harris
    Chris Harris Member ✭✭✭✭
    @UKR, what would be the next step if your "Troubleshooting 101" steps don't work?  I'm having the exact same issue as @YingDave and it persists after validation.

    Chris
    Quicken user since 2014.
    Using Quicken Windows Subscription on Windows 10.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    @UKR, what would be the next step if your "Troubleshooting 101" steps don't work?  I'm having the exact same issue as @YingDave and it persists after validation.

    That would be ...

    3)

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:

    • To contact Quicken Support, please use this link only:
      https://www.quicken.com/support#contact-support  and select Chat or Phone support.
      Phone support is only available during posted business hours. The phone number can be found at this website.
    • If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.
    • Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
    • Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

This discussion has been closed.