What would be the reason for "Payment account error: Try editing the payment account?"
jtbishopjr1313
Quicken Windows Subscription Member ✭✭
I started getting this error this morning. I have two validated payment accounts I have used several times since converting from BillPay. I began getting this error today (08/08/2020). I have removed the biller. Re-added it. Run Super Validate. Checked the sign-in of each payment account. The payment accounts are enabled. The billers validate and update. When I click on any of the billers to pay, I get the above "Payment account error." Any ideas or is this a known problem?
This conversion from BillPay to BillManager has been a buggy mess. I don't mind changes to the program. But, Quicken is designed for those of us who want to streamline this process. It seems since the conversion, I spend more time making sure all the vendors are actually communicating with the BillManager. Almost more trouble than it's worth.
This conversion from BillPay to BillManager has been a buggy mess. I don't mind changes to the program. But, Quicken is designed for those of us who want to streamline this process. It seems since the conversion, I spend more time making sure all the vendors are actually communicating with the BillManager. Almost more trouble than it's worth.
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Best Answer
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Hello @jtbishopjr1313,
Thank you for taking the time to share this issue with the Community, although I'm sorry to hear that you're experiencing these difficulties in Quicken.
If this issue is still occurring, I suggest contacting Support directly for more advanced assistance.
https://www.quicken.com/support#contact-support
Support has access to tools and information that the Community does not have, including the ability to screen share with you, and can best work with you towards identifying a solution.
Thank you,
Quicken Natalie
5
Answers
-
Hello @jtbishopjr1313,
Thank you for taking the time to share this issue with the Community, although I'm sorry to hear that you're experiencing these difficulties in Quicken.
If this issue is still occurring, I suggest contacting Support directly for more advanced assistance.
https://www.quicken.com/support#contact-support
Support has access to tools and information that the Community does not have, including the ability to screen share with you, and can best work with you towards identifying a solution.
Thank you,
Quicken Natalie
5
This discussion has been closed.