Fix for Raymond James

Alan Richter

Talked to my financial advisor about direct connect issue, a letter should go out next week with a fix. Involves changing both your username and password in client services, normally you cannot change your user name without assistance from your FA, but I believe the letter will give us a better way. Its a pain in the butt but is do to evidently someone hacked into direct connect and compromised it, supposedly it affects not just Quicken but other financial software also

grayworms53

Did anyone ever get a letter from RJ? I didn't!

chptrk

Nothing. No letter, no email.

SVanDee

Started working again yesterday for me.