error message re must renew progam to proceed.. not due till November

Lotty

Can't download from banks till renew. Not due till November. click on button to renew and it goes to blank page.

Quicken Anja

Hello @Lotty,

Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

To resolve this, you will need to sign out and back into your data file. Please, follow the steps below.

1. Go to Edit
   
2. Preferences
3. Quicken ID & Cloud Accounts
   
4. Sign in as a different user
5. Follow the prompts until you have successfully signed back in
   

Once signed in you can go to Help > About Quicken to verify that your subscription shows it' active with the correct expiration date.

I hope this helps and let us know if you have any further questions!

Quicken Anja

Hello @Lotty,

Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

To resolve this, you will need to sign out and back into your data file. Please, follow the steps below.

1. Go to Edit
   
2. Preferences
3. Quicken ID & Cloud Accounts
   
4. Sign in as a different user
5. Follow the prompts until you have successfully signed back in
   

Once signed in you can go to Help > About Quicken to verify that your subscription shows it' active with the correct expiration date.

I hope this helps and let us know if you have any further questions!