Fidelity NetBenefits error

leeatmg

Just started getting the dreaded Download error 500 / HTTP-500 error with Fidelity NetBenefits this morning when updating accounts. Is this a known issue at this point or something

lhossus

Getting Download Error (504) / HTTP-504 Error from Fidelity NetBenefits

I have two separate NetBenefits sign-in accounts. Times are EDT:
- @09:07 One account connected successfully, the other displayed error 504.
- @09:20 Retrying both accounts: Both displayed error 504
- @13:00 Retrying one of the accounts: the download process has hung up Quicken for Mac (endless rotating download sync button, and beach ball). Sent Help > Report a Problem... 

And now ...
- @13:23 I selected one of the two accounts in the sidebar and then executed Accounts > Update Selected Online Account (USOA). Success.
- Selecting the other account in the sidebar and executing USOA was also successful.

leeatmg

I'm now getting success too. Must have been a temporary glitch.

leeatmg

I didn't see your comment about the hang up - mine did the same and I had to force quit and restart Quicken.