Unable to sign in to Quicken desktop app

I am trying to use Quicken Version:2020 R28.18 Build: The app asks me to sign in with Quicken ID and password. I receive the message “Invalid Quicken ID or password”. Tried uninstalling and re-installing. Changed password 10 times. Closing and re-opening the program. Nothing works. Please, PLEASE, help. :(

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