Unable to sign in to Quicken desktop app

smcferran2020

I am trying to use Quicken Version:2020 R28.18 Build:27.1.28.18. The app asks me to sign in with Quicken ID and password. I receive the message “Invalid Quicken ID or password”. Tried uninstalling and re-installing. Changed password 10 times. Closing and re-opening the program. Nothing works. Please, PLEASE, help. :(

Quicken Francisco

Hello @smcferran2020

Thank you for reaching out on the community and telling us about your issue. I was taking a look at your account to see what exactly was going on and saw the password attempts not going through. In this case I would recommend contacting Quicken Support via chat or phone and sharing your screen with one of our support reps, if you feel comfortable doing so, to have the matter looked at and hopefully fixed promptly.  I'll also list our hours down below.

Thanks,

Quicken Francisco

Quicken Phone Support Current Hours of Operation:

Monday through Friday

5:00 am to 5:00 pm PDT

 

Quicken Chat Support Current Hours of Operation:

Monday through Sunday

5:00 am to 5:00 pm PDT

Quicken Francisco

Hello @smcferran2020

Thank you for reaching out on the community and telling us about your issue. I was taking a look at your account to see what exactly was going on and saw the password attempts not going through. In this case I would recommend contacting Quicken Support via chat or phone and sharing your screen with one of our support reps, if you feel comfortable doing so, to have the matter looked at and hopefully fixed promptly.  I'll also list our hours down below.

Thanks,

Quicken Francisco

Quicken Phone Support Current Hours of Operation:

Monday through Friday

5:00 am to 5:00 pm PDT

 

Quicken Chat Support Current Hours of Operation:

Monday through Sunday

5:00 am to 5:00 pm PDT