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I bought Quicken Deluxe 2020 but haven't received it via email yet

g_mabe
g_mabe Member
>:) I received was a Text. Help please.

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Answers

  • g_mabe
    g_mabe Member
    I bought Quicken Delux 2020 on order # 5292073-842528. It was suppose to be sent by E-Mail, but all I received was a text, help please
  • Mark1104
    Mark1104 Member ✭✭✭✭
    if you have a userid already set up - log and see if the link is in the 'order' tab
  • g_mabe
    g_mabe Member
    I am using windows 10
  • g_mabe
    g_mabe Member
    >:) I am using Windows 10
  • g_mabe
    g_mabe Member
    Where is the link "order" tab?
  • Mark1104
    Mark1104 Member ✭✭✭✭
    https://www.quicken.com/my-account

    log in to your account and about 3/4 of the way down it says 'download quicken'
  • Quicken Francisco
    Quicken Francisco Moderator mod
    edited September 2020

    Hello @g_mabe

    Thank you for reaching out on the community and telling us about your issue. I was taking a look at your order and also your account but noticed I couldn't find either. Did you purchase quicken through a third party company (Best Buy, Amazon, Walmart, ect)? If so I recommend looking in your purchase history for an activation code. 

    From there you'll want to download the program from the link that Sherlock has provided above. It'll take you through the steps of creating your new quicken account and also activating your quicken.

    Please let us know if this helps resolve the issue for you.

    Thanks,

    Quicken Francisco


  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited September 2020
    As mentioned above -
    basic beginning question.... WHERE did you purchase Quicken ?
    - was it a CD
    - was it a digital download only
    need some details
    Quicken 2020 Deluxe - Subscription - Windows 10
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