Quicken for Mac hasn't updated ETF prices for almost a week.

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tfd
tfd Quicken Mac Other Member ✭✭
edited September 2020 in Investing (Mac)
Quicken for Mac hasn't updated ETF prices now for almost a week. The stock and mutual funds are updating normally. An ETF can be updated when rebuilding history individually. Any ideas for a solution?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @tfd,

    Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

    Do you have a recent backup file from before this issue started that you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down until you see Quicken for Mac and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    Let us know how it goes!

    -Quicken Anja
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  • tfd
    tfd Quicken Mac Other Member ✭✭
    Hi Anja. Thank you for your reply. I did as you suggested but again the ETFs didn't update. I spoke with someone in support earlier today and they said this is a known issue and is being worked on, so hopefully the problem will be resolved soon.
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