QFX Import of 401k files suddenly crashes into BugSplat -- What’s going on?

mrdresner1

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Quicken Sarah

Hello @mrdresner1

Thank you for taking the time to share the details of this issue with the community, although I apologize for any frustration or inconvenience experienced.

I took the liberty of reviewing your submitted crash report and the internal error relates to a crash condition fixed in the currently staged release for Quicken Windows R29.16.

If you haven't already, please download and install this release from here.

Once installed, please try once more and let us know if the crash persists.  If Quicken does crash again, please also submit another crash report so we can compare the data.

Thank you,

Sarah

Quicken Sarah

Hello @mrdresner1

Thank you for taking the time to share the details of this issue with the community, although I apologize for any frustration or inconvenience experienced.

I took the liberty of reviewing your submitted crash report and the internal error relates to a crash condition fixed in the currently staged release for Quicken Windows R29.16.

If you haven't already, please download and install this release from here.

Once installed, please try once more and let us know if the crash persists.  If Quicken does crash again, please also submit another crash report so we can compare the data.

Thank you,

Sarah

Ps56k2

mrdresner1 said:

For years, I have successfully imported OFX files for my 3 retirement accounts from my firm's benefits site every pay period.

Just to clarify.... is that OFX - (OH F X) or QFX (QU F X)

mrdresner1

Thank you, Sarah. Yes, the patch fixed the issue for me.

My bad ps56k -- I meant QFX

Quicken Sarah

Hi @mrdresner1

Yay!  I'm very glad to hear that and appreciate your posting back with the update

Sarah