quicken not working after upgrade

sbange01

i recently installed the latest patch and now i can't get quicken to open at all. it keeps prompting me for my quicken login then either fails entirely or says my subscription has expired.

Quicken Francisco

Hello @sbange01

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I was taking a look on our side and see each of your logins are successful so I'm wondering why exactly it's saying that you aren't able to get in here. I think the first step we should try taking here would be to try a mondo patch to see if we're able to get signed in.

https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

Once you're able to try this out see if you're able to log in. Let us know the results!

Thanks,

Quicken Francisco