Vantage Credit Union (VCU), server communication error

Ken159

Started getting this error about a week ago. Followed previous directions to remove downloads, delete key chains, update FI list, etc. Didn't work. Useing current version Quicken for Mac.

Quicken Francisco

Hello @Ken159

Thank you for reaching out on the community and telling us about your issue. I do apologize about the issue you're having. Thanks for letting us know that you've already tried the steps provided in the support article. For this error it looks like we're going to have to contact Quicken Support via chat or phone. The error you're getting is related to something on our side that we're likely going to need to collect logs for. Once you get the chance to contact support let us know how it goes! I'll also leave our hours down below so you can find a time that works best for you.

Thanks,

Quicken Francisco

Quicken Phone Support Current Hours of Operation:

Monday through Friday

5:00 am to 5:00 pm PDT

 

Quicken Chat Support Current Hours of Operation:

Monday through Sunday

5:00 am to 5:00 pm PDT

Quicken Francisco

Hello @Ken159

Thank you for reaching out on the community and telling us about your issue. I do apologize about the issue you're having. Thanks for letting us know that you've already tried the steps provided in the support article. For this error it looks like we're going to have to contact Quicken Support via chat or phone. The error you're getting is related to something on our side that we're likely going to need to collect logs for. Once you get the chance to contact support let us know how it goes! I'll also leave our hours down below so you can find a time that works best for you.

Thanks,

Quicken Francisco

Quicken Phone Support Current Hours of Operation:

Monday through Friday

5:00 am to 5:00 pm PDT

 

Quicken Chat Support Current Hours of Operation:

Monday through Sunday

5:00 am to 5:00 pm PDT