I have been receiving a CC601 error

Mark Leventhal

I am having a CC601 problem with CITI. I have 5 credit card accounts, 4 have activity. It started on 10/23 for me. Windows 10.
It appears the Mac folks are having it to but I haven't seen it reported in Windows

Quicken Anja

Hello @Mark Leventhal,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please review and follow the error-specific troubleshooting steps found in this support article regarding error CC-601.

I hope this helps!

Quicken Anja

Hello @Mark Leventhal,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please review and follow the error-specific troubleshooting steps found in this support article regarding error CC-601.

I hope this helps!

Frankx

Hi @Mark Leventhal

This error is usually caused because of issues with the financial institution recognizing your account(s) with it.  Please follow the guidance included in this LINK.

Let me know how that goes.

Frankx