I have been receiving a CC601 error

I am having a CC601 problem with CITI. I have 5 credit card accounts, 4 have activity. It started on 10/23 for me. Windows 10.
It appears the Mac folks are having it to but I haven't seen it reported in Windows

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Accepted Answer
    Hello @Mark Leventhal,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review and follow the error-specific troubleshooting steps found in this support article regarding error CC-601.

    I hope this helps!
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Accepted Answer
    Hello @Mark Leventhal,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review and follow the error-specific troubleshooting steps found in this support article regarding error CC-601.

    I hope this helps!
    -Quicken Anja
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @Mark Leventhal

    This error is usually caused because of issues with the financial institution recognizing your account(s) with it.  Please follow the guidance included in this LINK.

    Let me know how that goes.

    Frankx


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