My Cloud Sync for Windows & Web is giving me an error.
shecke1
Quicken Windows Subscription Member
The error I get is "The desktop transaction in "Unspecified Bill Presentment Account" on 09/09/2020 for $0.00 was not synced. Refresh data and try again." I have 5 accounts and none of them are named that. Two accounts have reconciled entries on that date.
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Best Answer
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Update! I waited a couple of hours and tried again and it was successful. Thank you for your help!0
Answers
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Hello @shecke1,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
If you haven't already, I suggest that you try to reset your cloud data by following the steps below.- Go to Edit
- Preferences
- Mobile & Web
- Make sure sync shows is ON and click on Reset your cloud data (see below)
Let us know how it goes!
-Quicken Anja
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I received another error. This time is says "Quicken encountered a server-side error while syncing your data [HTTP-503]. Try again later. If the error persists, contact Quicken support."0
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Update! I waited a couple of hours and tried again and it was successful. Thank you for your help!0
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