Thank you for
reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like you've been having these issues for a bit. I think with how longs it's been it may be best to contact Quicken Support via chat or phone and
sharing your screen with one of our support reps, if you feel comfortable doing
so, to have the matter looked at and hopefully fixed promptly. I'll leave our hours down below so you can find a time that works best for you.
Phone Support Current Hours of Operation:
to 5:00 pm PDT
Support Current Hours of Operation:
5:00 am to 5:00 pm PDT