Incorrect Total for an Investment Account

Eldon

I've reconciled an investment account and the balance in the balance column is correct but the total value for the account shows a negative number over -$5,000,000. This changed after a small treasury bond redemption and reinvestment in another treasury bond. I thought about deleting the account and then reinitiating it but thought I'd check and see if there might be a better way.

Quicken Version: 6.01 for Mac
iMac - Mac OS 10.15.7

John_in_NC

I would not delete the account. In fact, waiting might simply resolve this as likely your financial institution pushed out some (temporary) erroneous balance.

To figure out what is going on, I would go into that investment account and look at the Portfolio value. Examine your holdings and what looks odd. (Cash balance? A particular security?) That amount of difference should be obvious.

Knowing the offender, switch to transaction view. I suspect if you scroll to the beginning of the account, you will find some placeholder (adjustment) transaction that is compensating by this amount by what your FI is reporting. 

This should get you started in figuring out what is going on and if you have to do anything on your end.

Eldon

Thank you. I had never opened Portfolio view so tried that and spotted the errant transaction. I don't know why I didn't recognize it in the Transaction list, but I deleted it and everything seems to be correct now. Thanks again.

John_in_NC

I would not delete the account. In fact, waiting might simply resolve this as likely your financial institution pushed out some (temporary) erroneous balance.

To figure out what is going on, I would go into that investment account and look at the Portfolio value. Examine your holdings and what looks odd. (Cash balance? A particular security?) That amount of difference should be obvious.

Knowing the offender, switch to transaction view. I suspect if you scroll to the beginning of the account, you will find some placeholder (adjustment) transaction that is compensating by this amount by what your FI is reporting. 

This should get you started in figuring out what is going on and if you have to do anything on your end.

Eldon

Thank you. I had never opened Portfolio view so tried that and spotted the errant transaction. I don't know why I didn't recognize it in the Transaction list, but I deleted it and everything seems to be correct now. Thanks again.