you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. Do you know which connection method you're using? You can double check by right clicking on your USAA account then selecting edit/delete account. From there on the pop up box select online services and the connection type will be displayed in the box. Depending on which connection type will depend on some of the troubleshooting we're able to do. Direct connect has a couple while if you're using Express web connect you'll need to contact Quicken Support for assistance with looking through logs. I'll leave the article down below with more
Once you get a chance let us know what you're able to find!
@jckjjk Thanks for the update. In this case since you're on direct connect we'll need to contact USAA for more information on what's going on. Since we're using direct connect here it's connecting directly to their servers so they'll have more information on the issue. I would recommend calling them once you get a chance.https://www.usaa.com/help/contactOnce you get the chance let us know if you're able to get your accounts back up and running.Thanks,Quicken Francisco
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