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USAA with OL-220-A

jckjjk

Getting this error since this weekend. Anything I should be doing, or will it resolve?

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Quicken Francisco

Hello @jckjjk

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. Do you know which connection method you're using? You can double check by right clicking on your USAA account then selecting edit/delete account. From there on the pop up box select online services and the connection type will be displayed in the box. Depending on which connection type will depend on some of the troubleshooting we're able to do. Direct connect has a couple while if you're using Express web connect you'll need to contact Quicken Support for assistance with looking through logs. I'll leave the article down below with more

https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services

Once you get a chance let us know what you're able to find!

Thanks,

Quicken Francisco

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Quicken Francisco

Hello @jckjjk

https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services

Once you get a chance let us know what you're able to find!

Thanks,

Quicken Francisco

jckjjk

thank you for your reply. Seems that doing nothing somehow took care of it, but I did take note of what you provided in the link. Happy Thanksgiving! :)

Quicken Francisco

@jckjjk

Awesome to hear you got it working with minimal effort! If you do run into the issue again I would still free to try the steps provided. I hope you have a happy Thanksgiving as well

Thanks,
Quicken Francisco

jckjjk

Thanksgiving was nice. Seems this USAA connection isn't! :) Turns out that the fix didn't last very long, whatever it was. The same OL-220-A message is coming up. I am using Direct Connect, which was one of your earlier questions.

Quicken Francisco

@jckjjk

Thanks for the update. In this case since you're on direct connect we'll need to contact USAA for more information on what's going on. Since we're using direct connect here it's connecting directly to their servers so they'll have more information on the issue. I would recommend calling them once you get a chance.

https://www.usaa.com/help/contact

Once you get the chance let us know if you're able to get your accounts back up and running.

Thanks,
Quicken Francisco

Joe25

I just got this error for the first time today. Any further updates?

Joe25

OK, I figured out the problem and it resolved.