Raymond James Download Issues

Debpic
Debpic Member ✭
in Investing (Windows)
I am not able to download from my raymond james account. Can Someone advise is this an issues on RJ side? Any communication from the company acknowledging the problem and the fix.
TY!
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  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Debpic,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We will need some additional information in order to better assist you.

    First, could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    Also, when did this issue first start happening? Are you receiving any error codes and/or messages that you could provide us with, please? Which connection method are you using to download from your financial institution - Express Web Connect, Direct Connect, or Web Connect (.QFX import)?

    The more details you can provide, the better we will be able to assist you further.

    Please, check back and let us know!
    -Quicken Anja

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