Loan-Date Discrepancy

System
System Member admin
edited May 10 in Registers & Transactions (Mac)
This discussion was created from comments split from: Print/export mortgage payment schedule.

Best Answer

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
    Hello @Robert Lynch

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    At this time I would recommend contacting support directly for advanced troubleshooting steps.

    https://www.quicken.com/support#contact-support

    Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

    Thank you,

    -Quicken Tyka

    ~~~***~~~

Answers

  • Robert Lynch
    Robert Lynch Member ✭✭
    Ive noticed that this screen (Mac) does not function correctly always. One of my loans just paid today on the 20th. The payment downloaded correctly from the vendor and adjusted the balance accordingly. But when I view the payment schedule it still shows the 20th as due and is showing it as almost a double payment. Going to check back tomorrow (21st) to see if the app only is viewing this based on calendar date.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Answer ✓
    Hello @Robert Lynch

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    At this time I would recommend contacting support directly for advanced troubleshooting steps.

    https://www.quicken.com/support#contact-support

    Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

    Thank you,

    -Quicken Tyka

    ~~~***~~~
This discussion has been closed.

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