Loan-Date Discrepancy

System

This discussion was created from comments split from: Print/export mortgage payment schedule.

Quicken_Tyka

Hello @Robert Lynch

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

Thank you,

-Quicken Tyka

Robert Lynch

Ive noticed that this screen (Mac) does not function correctly always. One of my loans just paid today on the 20th. The payment downloaded correctly from the vendor and adjusted the balance accordingly. But when I view the payment schedule it still shows the 20th as due and is showing it as almost a double payment. Going to check back tomorrow (21st) to see if the app only is viewing this based on calendar date.

Quicken_Tyka

Hello @Robert Lynch

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.

Thank you,

-Quicken Tyka