What type of connection method are you using for this specific
bank account? (This can be found by going to Tools > Account
List > Clicking on Edit to the right of this personal
bank account > Clicking on the Online Services tab and looking
under Connection Method.)
When you attempt to update your accounts with First National Bank, do you receive any specific type of error code?
@Reysanp provided some great steps to help troubleshoot the issue of your accounts not updating but it looks like their answer was rejected. Did you follow these steps? If so, what did not work?
Responding with this
additional information will give us better insight with the issue and the next
steps to take. Look forward to hearing from you.