Investing account is linked to wrong bank for downloads. How do I change?

dlipetz

One of my investing accounts is with Stash. While trying to setup the account for download, I inadvertently selected the wrong bank. I cannot find where to change this.
Edit Account Details/Online Services/Online setup has the "Set up Now" button, but when I click it, it tries to run an online update and takes me sign in screen dialog for the incorrectly selected bank.

How do I change this bank assignment?

Frankx

Hi @dlipetz

I suggest that you go to the "General" tab of "Edit Account Details" and if there is any information in the "Account Number", "Routing Number", or "Customer ID" fields you should delete it.  Then try connecting again.

Let me know how that goes.

Frankx

Frankx

Hi @dlipetz

I suggest that you go to the "General" tab of "Edit Account Details" and if there is any information in the "Account Number", "Routing Number", or "Customer ID" fields you should delete it.  Then try connecting again.

Let me know how that goes.

Frankx

dlipetz

Frankx - thanks for getting me on the right track. While the Routing Number and Customer ID fields were blank, the Financial Institution field was editable (it is not on the online services tab), so all I had to do was delete the entry from the Financial Institution field and I am good again. Thanks for the help!