Schwab Download/Update returns Error 403 on all acounts

Randy Chevrier

I'm using Mac Version 6.0.3 (Build 600.37136.100) on macOS 10.14.6

As of today I'm not able to download Schwab account transactions. Doing so results in 
Download Error (403)
HTTP-403 Error from Charles Schwab & Co., Inc.
Last attempt 1/7/2021 - 5:39 PM
0 new transactions downloaded

I get this for 3 accounts that I previously had no problem with, at least as of 1/7/2021 at 5:39 PM. ;-)

Please update us on when this issue will be resolved or how we can fix it if its and issue for us to resolve.

GIWalt

All of sudden I can't connect to Schwab this AM. Anyone else having this issue?

india just

no issue for me.  perhaps related to peak volume throttling of traffic that banks have been doing?  noticed many complaints across multiple providers here in Q logs. Also, schwab has had a peak volume for phone/messaging status alert after login for the past almost 2 weeks now.

howiep

Same for me. Schwab accounts not connecting (403 error). All other accounts connect and download.

UKR

Have you checked to make sure that your accounts are connected using the Direct Connect method?
I may be wrong, but based on what I've been reading here, other methods may no longer be supported by Schwab.

howiep

All 3 of my Schwab accounts are Direct Connect. Still no service.

GIWalt

I can't check at the moment (not at my computer). Will check in a couple of hours and update.

GIWalt

I have 3 different Schwab accounts and all 3 are giving me the 403 error. Tried reconnecting and no impact. All are direct connect.

UKR

Has anyone called Schwab Support yet?

GIWalt

I sent Schwab an e-mail. The wait time on the phone was too long.

himalaya

Same here. Doesn't work on two different sets of accounts with two different quicken files, so clearly not a single user signon issue. It's something more general. Just started today, was working at least through Jan 9.

Quicken Francisco

Hello Everyone.

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. We've recently been seeing an increase in the error Http 403 so we're looking to collect logs to have a deeper look. Once you have a chance could you please go across the top and select help > Report a problem. In the subject line please put ATTN:Francisco  and also make sure to have every log file also selected (This should be selected by default). Once you have done this please let us know as well.

Thanks,

Quicken Francisco

howiep

Still showing no connection on the Account Status page, however, all 3 Schwab accounts have been updated correctly!! A total of 7 investment items were updated that are included in the 3 accounts.

GIWalt

I have sent the file to ATTN:Francisco as requested.

GIWalt

I did speak with someone at Schwab tech support and they too are aware of this issue.

nothingclever

Having similar issue. Can I also forward you my logs as well? Thanks

calfoxiii

I'm having the same issue. All accounts are synching except Schwab. I'm getting the same Download Error (403) HTTP-403 Error from Charles Schwab & Co., Inc.. I just went back into Quicken and sent my log files to your attention. Thanks in advance for the help!

tomstrader

I’m having the same issue. 

nkiefer626

I am having the same issue. Just sent my log files.

Robert OLoxley

Same problem started 02:16 Mon 01/11/2021

DaufuskieNate

Still unable to connect this morning.

gizmo78023

Same issue here. Sending log files.

mkh.finan

Same issue here, with one exception. I have a Schwab checking account that downloaded this morning, so why the other Schwab accounts did not is even quirkier.

tomstrader

I just send log files. Still not working. 

parthian

I just sent log files, I'm having the same issue.

toms123

Quicken mac can't connect to Schwab on 1/12/21.
Why?

BrianCW

Same issue here. Began 2 days ago and only with Schwab accounts. Please confirm if log files would be helpful and I will send.

GIWalt

Schwab issue continuing this AM...

GIWalt

See this link. Issue continuing this AM (January 12): [removed - self referencing link]

jpsedona

Same issue here

Connie Harrison

Same issue. Hasn't downloaded ince 1/10. Do you want log files?