IRA & IRA cash account don't balance

Question

Every month there is an automatic withdrawal going from IRA>>>>> IRA Cash account >>>> my local bank. All that works properly. Problem is Cash account shows $1000 more than cash in IRA. Because they are linked, I can't decrease one to zero without the other one gaining $1000 and vice versa. And I can't reconcile the IRA, only the cash account associated with the IRA. Totally stumped.

Quicken Francisco · Answer

Hello @Doug-1215

Thank
you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having I was thinking about this and thought it might work better to have these set up as two transactions rather than one together. Since both are downloaded I would attempt to try to separate them by changing the category on the memorized payee so that we're able to have them separated. Once separated you should have better control of them.

Please
let us know if this helps resolve the issue for you.

Thanks,

Quicken
Francisco