Red Flagging

joebw43

I have my transactions downloaded so that I have to manually accept them in my accounts. As of lately (a couple of weeks now) I have had to do the steps that was given on your website from a person named 'Sarah' who walked another person who was having the same problem. It all worked but I have have to keep doing the same process every time I download my transactions unless I have the automatically downloaded into my accounts, which I do not want happening. How do I get this fixed? Like I said, this problem just started a couple of weeks ago and I haven't installed any new programs or anything. I did, however, had to install a couple of Windows updates which was, of course, unavoidable. I hope I don't have to reinstall the program. That is a royal pain.

Quicken Francisco

Hello @joebw43

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like the red flags have been fairly consistent at this point so we'll try to see if by deactivating and reactivating we may be able to help get it working back as intended. I'll leave steps down below

First thing I'll recommend is to save a backup to revert back to just in case. You can find how to do so down below. 

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Next we'll try deactivating all of the accounts. You can do so by following the article listed down below.

https://www.quicken.com/support/deactivate-online-banking-services-quicken-account

Once all the accounts are deactivated go ahead and follow the article here on reconnecting the accounts.

https://www.quicken.com/support/reactivating-deactivated-account

Once you get the chance let us know if you're able to see transactions in the accept portion again. It may take a day or so so you're able to get new transactions but please let us know.

Thanks,

Quicken Francisco