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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
I still can't get Quicken to connect with CareCredit
Diane Forster-Dennis
Hello,
Last time I tried Quicken was in 2019 and I couldn't get it to connect with CareCredit so I gave up (due to that and host of other issues).
I'm back, Jan 2021, trying again and I still can't get Quicken to connect to CareCredit; the message is Quicken can't communicate with CareCredit's servers.
Does anyone know if Quicken plans on ever resolving this problem?
Thank you!!
Diane
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Frankx
Hi @ Diane Forster-Dennis,
CareCredit is now affiliated with Synchrony Bank - have you tried selecting "Synchrony" as the financial institution when attempting to setup the download? When you try to connect, what happens or what error code do you receive?
Frankx
Diane Forster-Dennis
Hi Frank!
Thank you! I'll try that.
I just chose CareCredit because it popped up.
No error message per se, just "oops, we're having trouble" and "don't contact CareCredit because it's a server issue" (paraphrased).
I'll try Synchrony and see how it goes.
Thank you again!
Diane
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