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I'm on 31.6- Balance Discrepancy [Edited]

Lou R

Balance in Checkbook = $2,614.50, Next entry up is a payment for $144.18 - My Quicken Balance in the checkbook after this transaction says $2,014.50 NOT THE CORRECT TOTAL IT SHOULD SHOW of $2,470.32. Interesting thing is the difference between $2,014.50 & $2,614.50 is the NEXT entry in my register which is a payment of $600... It's like it's subtracting from 2 transactions below! The ONLY way I've found to correct this is to go into the Memo transaction and type something in... then the software 'resets' itself and does the subtraction correctly. This has been happing for a # of years with my software; not just after a certain update. VERY frustrating

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Rocket J Squirrel

This has been reported before. It's an odd bug, not a sorting issue. @Lou R is correct that Quicken appears to be subtracting the wrong transaction. I don't think anyone has ever figured it out. If I recall correctly, forcing a register refresh (by going elsewhere and then coming back to the register) fixes the arithmetic. Until the next time it appears.

All comments

GeoffG

What you describe sounds like a register that is sorted by anything other than what should be by date. You can sort any column by selecting the heading with the mouse. The Date column should be selected. You can reverse the ascending/descending order by clicking the heading again. A small ^ indicates the column that is sorted.

splasher

How about a screenshot? Shrink the Q window to just show 3-5 lines of the register and include the Headings in the screenshot. Blank out anything in the text fields that is personal.

Rocket J Squirrel

Lou R

Thank you all for the comments; I am glad to hear that it's a known issue, but it really is frustrating when it happens. I end up double checking the math on a program that's based on adding/subtracting ... DOH !!!!!!!!!!!!