Error Message when downloading from Redstone Federal: unable to verify the financial institution

Question

Get error messages when trying to download from RFCU states Financial Institution was unable to verify this financial institution for this financial institution.

Quicken Anja · Answer

Hello @kasmith30,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

Could you please provide what the error message you receive says when attempting to import the .qfx file? Also, is there any specific error code(s) associated with the error message you are receiving?

Please, check back and let us know! Thank you.

kasmith30 · Answer

Quicken Version 27.1.31.B  Release 31.8, Yes, I manually Import into Quicken.  
 Redstone Federal Credit Union, RFCU and One step update no longer works with my online accounts not only with RFCU but EFCU.  One step update only works with my E*Trade Accounts not with any of my other accounts.

Ps56k2 · Answer

let's try again - 
1 - what version number .... do   Help --> About Quicken ?2 - so, you manually Export from the Redstone website, and Import to Quicken ?3 - which of the TWO listed Redstone names are you using in Quicken ?Lastly.... why are you doing this manually, vs Quicken download One Step Update ?