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Error Message when downloading from Redstone Federal: unable to verify the financial institution

Get error messages when trying to download from RFCU states Financial Institution was unable to verify this financial institution for this financial institution.

Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Just to clairy - you have this Quicken account setup and working - and now  - errors ?
    What version..... Help --> About Quicken
    Which of these 2 Quicken named entries did you use to setup your Quicken account ?
    65094    65094    65094    Redstone Federal CU    https://www.redfcu.org/    1-800-234-1234    https://www.redfcuonline.org/tob/live/usp-core/app/login/consumer    ACTIVE        
    CREDIT&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT   
    02143    02143    02143    Redstone Federal Credit Union    https://www.redfcu.org/    (256) 837-6110    https://myaccount.iconnect2invest.com/bankr/login.do?webcontext=redstone    ACTIVE   
    BANKING,ACCOUNTINFO&DIRECT   
    BANKING&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT   
    Quicken 2020 Deluxe - Subscription - Windows 10
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited January 25
    dup - ignore
    Quicken 2020 Deluxe - Subscription - Windows 10
  • kasmith30
    kasmith30 Member
    Windows for Quicken and its when I try to export/download account information into my already setup Quicken accounts. I used the export feature from Redstone to download information into my accounts.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited January 25
    let's try again -
    1 - what version number .... do   Help --> About Quicken ?
    2 - so, you manually Export from the Redstone website, and Import to Quicken ?
    3 - which of the TWO listed Redstone names are you using in Quicken ?
    Lastly.... why are you doing this manually, vs Quicken download One Step Update ?
    Quicken 2020 Deluxe - Subscription - Windows 10
  • kasmith30
    kasmith30 Member
    Quicken Version 27.1.31.B Release 31.8, Yes, I manually Import into Quicken.
    Redstone Federal Credit Union, RFCU and One step update no longer works with my online accounts not only with RFCU but EFCU. One step update only works with my E*Trade Accounts not with any of my other accounts.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @kasmith30,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Could you please provide what the error message you receive says when attempting to import the .qfx file? Also, is there any specific error code(s) associated with the error message you are receiving?

    Please, check back and let us know! Thank you.
    -Quicken Anja
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