Transactions not showing later than 2018

Question

I have hundreds of transactions up to 2021. When I open quicken, occasionally I see no transactions later than 2018. It has happened twice. The first time I restored from backup, but it looks as if there is a left over filter from some historical search we were doing on the prior open of Quicken. Is there an easy way to fix this without restoring from backup?

Thanks in advance

Bob MacDonald · Answer

Thanks for pointing out the validate file on the file menu. I had not looked here. Next time it happens I will try that as a recovery. We are careful with backups and Quicken seems to open them without any difficulty. I just opened them directly from the backup directory and it restores them to a selected directory.

Sherlock · Answer

Unfortunately, Quicken does synchronize some data in a Quicken file with a cloud account even when we have never enabled Sync and have never selected any accounts to be sync'd.

If the issue was a stuck filter, I would have thought the Copy... in the Copy and Validate instructions would have corrected the issue.

Bob MacDonald · Answer

For what it's worth, I opened a backup file and all the transactions are there. I do not use the cloud things.

The single id is at the moment buggy. I had to sign in several times and was requested to change my password twice. I rarely use the id so maybe I had the first password wrong. The integration of the single id between accounting and community appeared not to recognize me between signons if I used separate computers.

Thanks for the pointer to the generic help. It did not help. I am not missing a week's transactions but two whole years worth of them. I suspect a filter was set to 2018 as my wife researched some issues with the past and it has got stuck. Perhaps there is some code that says if anyone is foolish enough to go back that far in time, then they should stay there!  :)