Quicken latest update - Why am I now unable to download my various financial accounts?

exadmiral
exadmiral Quicken Windows Subscription Member
edited January 2021 in Download, Add/Update Accounts (Windows)
Since installing Quicken's last update, I am unable to download from: USAA FSB, Navy Federal Credit Union, Citi Bank Cards, Vanguard, etc.

Answers

  • exadmiral
    exadmiral Quicken Windows Subscription Member
    I get alerts that Quicken's server is down when trying to download any of my financial accounts.
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭

    Hello @exadmiral

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like the program may not think you're signed in so we'll just need to sign back out and back in.

    1. Go to Edit
    2. Preferences
    3. Quicken ID & Cloud accounts
    4. Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

    Please let us know if this helps resolve the issue for you.

    Thanks,

    Quicken Francisco


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