Big thanks to Quicken Premier support for help with One Step Update

Phil Burton
Phil Burton Member ✭✭✭
For several years now I have been struggling with all the [language] changes that Citibank made to direct downloads from the website. I won't go through all of them here, except to say that what used to be their version of a one-click download for all of my five accounts turned into close to 30 separate clicks, account by account by account.

I tried to do one step update, but that didn't work. Then I figured I should call Quicken support, since I have a Premier account. The guy I spoke with was very knowledgeable, and within 15-20 minutes I had one step working fine.

That was about six months ago. Since then this process has been flawless, and very convenient. It was almost like switching from Citibank to a much better bank, but without actually changing accounts.

I know well do a lot of grousing in this forum, and sometimes I'm one of the grousers so it's only fair to give credit when it's due.
Been using Quicken (and TurboTax) since DOS days in 1990s.
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