you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I was taking a look and noticed I was getting the normal error message when trying to connect. I'm wondering here if we can try in a test file to see if we experience the same issue. You'll see it in the third step down below.
Once you're able to try signing in let us know if you're able to connect in. If not we'll see if we can collect more information.
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