CC-502 when updating BB&T

System
System Member admin
edited August 2022 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: PNC Bank Errors.

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  • 746c63
    746c63 Quicken Windows Subscription Member
    I have been receiving a CC-502 from BB&T when trying to update transactions to my account. Can you please suggest a course of action?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @746c63,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this error-specific support article regarding error CC-502.

    If the instructions are unsuccessful, then as stated in the article; if the issue persists after 24 hours or more, you will need to contact Quicken Support directly. Our support agents will need to collect and review your log files to find the internal error and file for an escalation.

    -Quicken Anja
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