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Missing "Investing.quicken.com portfolio" menu item in the Preferences ?

Hi - I have Quicken Deluxe subscription and I reinstalled Quicken into same PC. Now I no longer have Investing.quicken.com portfolio as preference type in Quicken Deluxe. Has it been removed from preferences or did I do something wrong on installation? Using windows 10 latest version

thanks
rjay

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What version .... Help --> About Quicken
(you may have to log into your Quicken ID)

Version R31.8

Perhaps it's a Premier feature?

Image: https://us.v-cdn.net/6031128/uploads/editor/dv/ft5dj44oquub.png

I have it in Deluxe -

was thinking maybe related to Quicken ID -

rjay said:

Version R31.8

again on the .... Help --> About Quicken

what does it say at the top - Quicken --> Starter -or- Deluxe -or- Premier -

It should match your normal Quicken screen at the very top line with the red Q -->

I suggest you reset the Quicken ID associated with your Quicken file:

Select Edit > Preferences...
Select Quicken ID & Cloud Accounts
Select Sign in as a different user
Enter yes
Select Sign Out
Sign in with your Quicken ID

It says Quicken Deluxe and it matches as you state above at the very top line with the red Q -->

then try what @Sherlock has suggested - it should be there in Deluxe -

let us know what happens...

tried what @Sherlock has suggested and no luck. I will try contacting support. See what they can do.

last resort..... turn it off - and back on

rjay said:

tried what @Sherlock has suggested and no luck. I will try contacting support. See what they can do.

Please provide a screen capture of the preference types you are seeing.

Ps56k2 said:

last resort..... turn it off - and back on

You means reboot Windows, right?

shut down and restarted - no luck - thanks for your attention

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