After updating, one step causes sudden shut down. Multiple times. Help!

SeattleDad
SeattleDad Quicken Windows Subscription Member
edited June 2022 in Installing and Updating (Windows)
After latest update, OneStep causes sudden shut down. Tried multiple times. Same shut down. Anyone have a solution? or Experience similar? Is a reinstall needed? Thank you!

Answers

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    If you haven't already, you may want to review: https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows
  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @SeattleDad,

    I have not seen any recent posts similar to yours.  However what you are experiencing is clearly unacceptable.  I would suggest that you contact Quicken Support to get direct assistance with this issue - here's the LINK.

    Please let me know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

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