Delmarva Power Bills don't update

I've added Delmarva Power as a bill and it looks like it successfully logs into my account, but I've been trying for over a month to get the bill to update in Quicken. When I click the "Try Again" button I get a message saying "Bill added. Waiting for latest Update - Your bill has been successfully added but your next due amount is not yet available". I've been trying to update this bill for at least 2 billing cycles and it still doesn't update. I also check my Delmarva account and confirmed that the bills were available online.
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  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @MRA

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I was taking a look on our end to see what could of been happening and noticed that currently while you're able to add Delmarva power it looks like it's still being setup for use.  

    I do apologize for not having better news. If the bill connection is fully set up soon I will try letting you know.

    Thanks,

    Quicken Francisco


  • MRA
    MRA Member
    Thank you