I have all my accounts set to 'auto reconcile', but 2 accounts won't.

Question

I have two accounts that will not auto-reconcile.  In the settings for these accounts, I do have them set up to do so.  One is my bank,  Hills Bank and Trust, in Iowa.  The other is a Capital One Credit card.  I've been using Quicken since 1999, and never had an issue until I had to buy the subscription format.  I am currently on V R31.20,  build 27.1.31.20.   I run under Microsoft Windows 10 Home, Version 10.0.19041.    You used to be so reliable,  what happened?

studpup · Answer

Validate your file just to make sure it's healthy.

Turn off autoreconcile, then reconcile once manually (Control-R) using online balance (all transactions should be "R" or blank), then turn it back on. Next One Step update and it'll reconcile automatically again.

That fixes it 80% of the time.. if that doesn't do it, quicken.com/support is your best option. I have two accounts that auto reconcile just doesn't work and hasn't for a while.